Refund policy
When you can get your money back and how to ask for it.
1. 14-day refunds
If a file is broken or not as described, ask for a refund within 14 days of purchase.
2. How to request
3. What is not refundable
Items that work as described and have already been used in a shipped project.
4. Processing time
Polar returns the money to your original payment method within 5 to 10 business days.